We are delighted to announce that our operations office is now ISO 9001 certified for its Quality Management System (QMS). This certification was conducted by TÜV SÜD, one of the most respected notified bodies in the field. ISO 9001:2015 is the internationally recognized Quality Management System (QMS) standard. Professional organizations use the standard to demonstrate their ability to consistently provide products and services that meet or exceed customers’ requirements. Consequently, it helps to maximize process efficiency.
Although our Quality Management System has been developed over a number of years, our journey towards achieving ISO 9001 started in 2015. We wanted to ensure that the ISO framework ultimately improved what we do; to benefit our clients. After months of work, the system was ready this year to be tested and thankfully, we passed at the first attempt.
Our QA Manager Olga Vorobyeva commented on this success:
“It was a difficult and very challenging goal for Arriello. This is a very positive step in the maturity and development of Arriello from a small service provider with in-house systems to a leading global consulting organization with internationally recognized standards of work.
We believe it is key to have such a structured framework for us in order to continue to meet our clients’ expectations, particularly in a challenging regulatory framework that we operate in.”
CEO Alan White added, “Our aim is to improve year on year in every aspect. We recognize that in order to work with the kind of companies we are able to work with, simply saying you have a QMS is not enough. So, we wanted to prove to ourselves and to our clients that our commitment goes beyond words. Our dedicated team of people have achieved this and it is only with the right people that you can achieve such an accreditation.
We sincerely thank all stakeholders for their hard work and effort in helping this happen. Going forward, we will continue to improve and fine tune our processes through rigorous steps that are part of ISO and part of our culture.”
Links: TÜV SÜD - http://www.tuv-sud.com/home_com