Customer Experience (CX) Program.
Building lasting and beneficial partnerships.
It’s not often that someone presents a true win-win solution that really works for both sides, but in our new Customer Experience (CX) program, we believe that’s exactly what it is.
Much of what is in the program is already in place in different ways, and we have brought together these elements, with some new ones, and consolidated them into one, structured, documented and action-oriented form.
We hope this program really shows our commitment to you, our customers, to developing the best service and advice possible, which in turn creates the best possible relationship and hopefully advocacy over the longer term.