Global Affiliate PV Model | Case Study

Designing a Global Local Affiliate Model From The Ground Up.

Client type:

Pharmaceutical.

Geography:

Worldwide.

Lifecycle stage:

Post-approval.

Service area:

Pharmacovigilance.

Summary.

A pharmaceutical company expanding globally needed to redesign its local affiliate pharmacovigilance (PV) and regulatory model.

As new markets were added, a fragmented multi-vendor structure limited visibility, consistency, and scalability. The client required a more coordinated approach to ensure compliance across jurisdictions while maintaining efficiency.

Arriello was engaged to design and implement a globally aligned affiliate model, combining central governance with local execution. This reflects a wider industry shift toward integrated partner models that reduce complexity and improve control.

Challenges.

  • Diverse and evolving local regulatory requirements across regions.
  • Lack of consistency in affiliate processes.
  • High reliance on multiple vendors with limited coordination.
  • Difficulty scaling the model efficiently.

In addition, limited visibility into local operations made it difficult for the client to assess compliance risk in real time, while duplicated activities across vendors increased operational cost without delivering proportional value.

Industry-wide, these challenges are typical when operating across dozens of jurisdictions with differing PV obligations. Arriello’s background in facing this type of challenges was a key reason why the client reached out.

Solution.

We assembled a team of Local Affiliate Services experts with experience in PV as well as support of global expansions. At the same time, we provided the client with a single point of contact for effective communication.

This team designed and implemented a globally coordinated affiliate model, including:

  • Consolidation into a single governance and delivery framework.
  • Deployment of qualified local personnel (LPPVs/LSOs) with defined criteria.
  • Standardization of:
    • Processes;
    • Training;
    • Compliance monitoring.
  • Regular global-to-local communication and reporting cycles.

Our solution brought the following outcome:

  • Improved global oversight and transparency.
  • Consistent execution of local regulatory and pharmacovigilance obligations.
  • Greater operational efficiency and reduced duplication.
  • A scalable model capable of supporting future growth.

The client moved from a reactive structure to a more controlled and sustainable model.

Over time, this approach enabled better planning, clearer accountability, and stronger alignment between global strategy and local delivery.

Our Holistic Approach.

Arriello combined PV and regulatory expertise with practical delivery experience, working closely with global and affiliate stakeholders to ensure alignment and continuity.

This included knowledge transfer, stakeholder engagement, and ongoing performance monitoring to embed the model effectively and ensure long-term success. This engagement reflects a broader shift from multi-vendor fragmentation to integrated affiliate models, enabling stronger compliance, consistency, and long-term scalability.

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Reduce complexity, strengthen compliance and improve oversight with an integrated pharmacovigilance and regulatory affiliate solution.

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