My experience with Arriello was an overwhelmingly positive one. Very professional, accommodating and readily able to adapt to our needs even as they changed.
As you already know, Cinfa has pretty big experience working with PV providers, outsourcing several activities in PV.
I have to say that everything has been really smooth with Arriello, and your team has shown a really good disposition since the beginning. Your big experience and knowhow are very important for us also.
You already had in place all the SOPs and processes needed for a PV system, but in our case, you were always open to work with parts of our system (some of our internal SOPs...) including some really special Cinfa requirements.
The international part is another big advantage for us, you are able to set-up PV systems around the world really fast (QPPVs/local person/literature search...) and this is helping us opening new markets with confidence.
And last but not least, I’m very happy with the stability of the staff dedicated to Cinfa’s project.
After evaluating several vendors to help us set up and manage our global literature screening process, we chose Arriello due to their professionalism and thorough understanding of global requirements.
Arriello has been truly committed to meeting our needs and providing us with guidance and recommendations along every step of way. We have now been using Arriello for approximately five years and are extremely satisfied with our choice.
I’d like to personally thank you for the high quality of Regulatory support you’ve given us so far, especially Gabi and Maria and your local partners. We’re very satisfied with the service.
The Clinical Safety Team has progressed the project in a proactive and deliberate manner. We are impressed with the effort, communication and the attention to the smallest details ahead of each meeting, each invoice and every interaction. Any serious executive concerned with the success of their portfolio should be so lucky as to surround themselves with Arriello-type care.
Working with the Arriello Clinical Safety Team has resulted in flawless forethought, planning and execution. Their global regulatory expertise, coupled with their quality acumen, sets a standard for which other PV service providers should aspire. Nothing has fallen through the cracks and I can sleep at night knowing we are not only operationally prepared, but inspection-ready – a comfort for which I would happily pay multiples.