As we have expanded services the business development team has been prompt and understanding of our needs and worked diligently to ensure flexible pricing models that fit our unique structure and budget. The project team is always eager to add on a new service and understand our requests, providing a seamless transition and effective set-up.
The Clinical Safety Team has progressed the project in a proactive and deliberate manner. We are impressed with the effort, communication and the attention to the smallest details ahead of each meeting, each invoice and every interaction. Any serious executive concerned with the success of their portfolio should be so lucky as to surround themselves with Arriello-type care.
Working with the Arriello Clinical Safety Team has resulted in flawless forethought, planning and execution. Their global regulatory expertise, coupled with their quality acumen, sets a standard for which other PV service providers should aspire. Nothing has fallen through the cracks and I can sleep at night knowing we are not only operationally prepared, but inspection-ready – a comfort for which I would happily pay multiples.
...I would also like to take this opportunity to thank Arriello and specifically Peter who has stepped into this role in a challenging time for Theramex and with his guidance helped us build our own PV system.
Throughout the project you have approached the ICON-Arriello relationship with a friendly, constructive and collaborative attitude. I personally appreciated your valuable support, professionalism and conscientiousness. In the face of conflicting priorities and multiple customer demands you remained composed and professional.
Arriello has highly knowledgeable staff in all countries with a very professional attitude. They are very fast in responding when needed.